Product Support

Accessibility & Security

• Accessibility Roadmap for Films On Demand
• Accessibility Statement for Films On Demand

Integrations, Discovery Services & Partner Applications

• Blackboard Building Block Release Notes, Reported Issues and Latest Installation Files
• Permitted Partner Apps
• Videos will not display inside Moodle when using the Moodle Plugin
• Blackboard Building Block - Embedding Content from Films On Demand
• Blackboard Building Block - Installation and Configuration
• How to Sign in with a Google Account

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Searching & Browsing

• Using the Calendar
• Browsing for Content from your Homepage
• Using the Browse Producer Page
• Browsing for Content
• How to Find Videos with Closed Captioning
• Exploring Subjects

Technical Information

• Error message received during video playback
• Mobile Devices Supported
• EZProxy Configuration
• COUNTER R4 Event Tracking Explained
• SSL Security
• How to Check your Bandwidth

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Tools & Features

• Films On Demand Hosted Custom Content
• Managing Web Channels
• Can I post links within Microsoft PowerPoint and Word?
• Social Sharing Tools
• Adding your own Introduction Video to a Playlist
• Accessing Saved Searches in My Content

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Your Account & Preferences

• Live Chat Option
• Having trouble logging in?
• Account Settings for User Accounts
• How to Save a Search
• My Content
• Why Create My Own Films On Demand Account?

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